Privacy Policy

At Zendric (https://zendric.com.ng), we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, use our services, purchase our training programs, or interact with our free tools.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) for users in California, United States.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.

Who We Are

Zendric is a Nigerian-based snail farming education and training company. Our website address is https://zendric.com.ng. We provide educational content, training programs, and free tools to help people succeed in snail farming across Nigeria and Africa.

Our contact information:

  • Address: 12 Odeda Farm Institute, Eweje Village, Odeda, 10345, Ogun State, Nigeria
  • Email: info@zendric.com.ng
  • Phone: +234 906 654 1562

For any privacy-related questions or concerns, please contact us using the information above.

Information We Collect

We collect different types of information to provide and improve our services to you. Here are the types of information we collect:

Personal Information You Provide

When you interact with our website, you may voluntarily provide us with personal information, including:

Contact Information: When you fill out our contact form, subscribe to our newsletter, or register for training programs, we collect your name, email address, phone number, and any other information you choose to provide.

Payment Information: When you purchase our training programs or paid services, we collect billing information such as your name, billing address, and payment method details. Payment processing is handled by secure third-party payment processors. We do not store your complete credit card information on our servers.

Account Information: If you create an account on our website, we collect your username, password, and profile information.

Communication Data: When you contact us via email, phone, WhatsApp, or social media, we collect the content of your messages and any information you choose to share.

Training Registration Data: When you sign up for our training programs, we collect information about your farming experience, location, learning goals, and any other details you provide in registration forms.

Information Automatically Collected

When you visit our website, certain information is automatically collected through cookies and similar technologies:

Device Information: We collect information about the device you use to access our website, including device type, operating system, browser type, IP address, and unique device identifiers.

Usage Data: We collect information about how you interact with our website, including pages visited, time spent on pages, links clicked, referring website, and navigation patterns.

Location Data: We may collect approximate geographic location information based on your IP address to provide location-specific content and comply with legal requirements.

Cookie Data: We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy section below for more details.

Information from Third Parties

We may receive information about you from third-party services, including:

Social Media Platforms: When you interact with us on Facebook, LinkedIn, Twitter, Pinterest, or other social media platforms, we may receive information from those platforms according to their privacy policies.

Analytics Providers: We use Google Analytics and other analytics services to understand how users interact with our website. These services collect information about your usage patterns.

Advertising Networks: We participate in Google AdSense and other advertising networks that may collect information about your browsing behavior for targeted advertising purposes.

How We Use Your Information

We use the collected information for various purposes to operate, maintain, and improve our services:

To Provide Services: We use your information to deliver the services you request, including training programs, educational content, free tools, and customer support.

To Process Transactions: We process your payment information to complete purchases of training programs and other paid services.

To Communicate with You: We use your contact information to respond to your inquiries, send newsletters, provide training updates, and share important announcements about our services.

To Improve Our Website: We analyze usage data to understand how visitors use our website, identify areas for improvement, and enhance user experience.

To Personalize Content: We use information about your interests and behavior to provide personalized content recommendations and relevant farming tips.

To Display Advertisements: We work with Google AdSense and other advertising partners to display relevant advertisements on our website. These ads help us keep our educational content free.

To Ensure Security: We use collected information to detect, prevent, and respond to security incidents, fraudulent activities, and violations of our terms of service.

To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

For Marketing Purposes: With your consent, we may send you promotional materials about our training programs, new content, and special offers. You can opt out of marketing communications at any time.

Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities, such as subscribing to our newsletter or accepting cookies.

Contract Performance: When processing is necessary to fulfill our contractual obligations, such as delivering training programs you purchased.

Legitimate Interests: When we have legitimate business interests that do not override your privacy rights, such as improving our services, preventing fraud, and maintaining website security.

Legal Obligation: When we must process your data to comply with legal requirements, such as tax regulations or court orders.

You have the right to withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and track your activity.

Types of Cookies We Use

Essential Cookies: These cookies are necessary for our website to function properly. They enable core features like security, network management, and accessibility.

Analytics Cookies: We use Google Analytics cookies to understand how visitors use our website. These cookies collect information about page views, traffic sources, and user behavior. Learn more about Google Analytics privacy: https://policies.google.com/privacy

Advertising Cookies: We use Google AdSense cookies to display relevant advertisements. These cookies track your browsing behavior to show personalized ads. Learn more about Google AdSense and how ads are personalized: https://policies.google.com/technologies/ads

Functionality Cookies: These cookies remember your preferences and settings to provide a personalized experience.

Social Media Cookies: When you share our content on social media platforms, these platforms may place cookies on your device.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling certain cookies may affect website functionality.

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

To control personalized advertising, you can visit Google Ad Settings: https://adssettings.google.com/

For more information about cookies and how to manage them, visit www.allaboutcookies.org

Third-Party Services and Disclosure

We work with third-party service providers to operate our website and deliver services. These providers may access your personal information only to perform specific tasks on our behalf.

Google AdSense

We display advertisements through Google AdSense. Google uses cookies to serve ads based on your prior visits to our website and other websites. You can opt out of personalized advertising by visiting Google Ad Settings: https://adssettings.google.com/

Google AdSense Privacy Policy: https://policies.google.com/privacy

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Google Analytics Privacy Policy: https://policies.google.com/privacy

Payment Processors

When you purchase training programs, your payment information is processed by secure third-party payment processors. We do not store complete credit card details on our servers. Payment processors have their own privacy policies governing how they handle your information.

Email Service Providers

We use email service providers to send newsletters, training updates, and marketing communications. These providers have access to subscriber information necessary to deliver emails on our behalf.

Social Media Platforms

We maintain profiles on Facebook, LinkedIn, Twitter, and Pinterest. When you interact with us on these platforms, your information is governed by their respective privacy policies:

When We Share Information

We may share your information in the following circumstances:

With Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users.

For Legal Reasons: We may disclose information when required by law, court order, legal process, or governmental request.

Business Transfers: If Zendric is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With Your Consent: We may share information with third parties when you provide explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights Under GDPR (For EU Users)

If you are located in the European Union, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request correction of inaccurate or incomplete personal data.

Right to Erasure: You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing: You can request that we limit how we use your personal data.

Right to Data Portability: You can request your personal data in a structured, commonly used format that can be transferred to another service.

Right to Object: You can object to our processing of your personal data for certain purposes, including direct marketing.

Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent as the legal basis for processing.

Right to Lodge a Complaint: You can file a complaint with your local data protection authority if you believe we have violated your privacy rights.

To exercise any of these rights, please contact us at info@zendric.com.ng. We will respond to your request within 30 days.

Your Rights Under CCPA (For California Users)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

Right to Know: You can request information about the personal information we collect, use, disclose, and sell.

Right to Delete: You can request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out: You have the right to opt out of the sale of your personal information. However, we do not sell personal information.

Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, contact us at info@zendric.com.ng or call +234 906 654 1562. We may need to verify your identity before processing your request.

Learn more about CCPA: https://oag.ca.gov/privacy/ccpa

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our servers.

Secure Storage: Personal information is stored on secure servers with restricted access.

Access Controls: We limit access to personal information to employees and contractors who need it to perform their duties.

Regular Security Audits: We regularly review and update our security practices to address emerging threats.

Despite our security measures, no system is completely secure. We cannot guarantee absolute security of your information transmitted to our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Contact Information: We retain contact information until you request deletion or unsubscribe from our communications.

Account Data: We retain account information as long as your account remains active or as needed to provide services.

Transaction Records: We retain payment and transaction records for accounting and legal compliance purposes, typically for 7 years.

Analytics Data: We retain analytics data in aggregated, anonymized form for statistical purposes.

When personal information is no longer needed, we securely delete or anonymize it.

Children’s Privacy

Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@zendric.com.ng. We will delete such information from our systems.

International Data Transfers

If you access our website from outside Nigeria, please be aware that your information may be transferred to, stored, and processed in Nigeria where our servers are located.

For users in the European Union, we ensure appropriate safeguards are in place for international data transfers in compliance with GDPR requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

We will notify you of significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Our website may contain links to third-party websites, including educational resources, partner sites, and social media platforms. We are not responsible for the privacy practices of these external sites.

We encourage you to read the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by Zendric.

Your Choices and Control

You have several choices regarding how we collect and use your information:

Email Communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email we send. Note that you may still receive transactional emails related to your account or purchases.

Cookie Preferences: You can manage cookies through your browser settings or opt out of specific tracking services using the links provided in this policy.

Account Information: You can update your account information by logging into your account or contacting us.

Data Deletion: You can request deletion of your personal information by contacting us at info@zendric.com.ng.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@zendric.com.ng
Phone/WhatsApp: +234 906 654 1562
Address: 12 Odeda Farm Institute, Eweje Village, Odeda, 10345, Ogun State, Nigeria

We will respond to your inquiry as quickly as possible, typically within 48 hours for general questions and within 30 days for formal rights requests under GDPR or CCPA.

Additional Resources

For more information about privacy and data protection, please visit:

Thank you for trusting Zendric with your information. We are committed to protecting your privacy while providing valuable snail farming education and training to help you succeed.