Privacy Policy

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Last updated: July 7, 2025

Welcome to Zendric Snailery, Nigeria’s premier snail farming education platform. We understand that your privacy matters deeply to you, and it matters just as much to us.

This comprehensive privacy policy explains exactly how we handle your personal information when you visit our website, engage with our content, or participate in our snail farming community.

We believe transparency builds trust, which is why we’ve written this policy in plain language that anyone can understand.

We’ve also included references to the legal frameworks and industry standards that guide our practices, so you can verify our commitments independently.

About Zendric Snailery

Zendric Snailery operates as Nigeria’s leading educational resource for sustainable snail farming practices in tropical climates. Our mission centers on empowering individuals and communities to develop profitable bee farming operations while supporting environmental conservation efforts across West Africa.

Contact Information:

  • Physical Address: Odeda Farm Institute, Eweje Village, Odeda LGA, Ogun State, Nigeria
  • Email: info@zendric.com.ng
  • Phone: +234 906 654 1562
  • Website: zendric.com.ng

As a Nigerian-based company, we comply with both local data protection requirements and international standards including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) to ensure the highest level of privacy protection for all our users, regardless of their location.

Information We Collect

Personal Information You Provide Directly

When you interact with our platform, you may choose to provide us with personal information in several ways. We collect this information only when you voluntarily provide it to us, and we use it solely for the purposes you would reasonably expect.

Contact Form Submissions: When you reach out to us through our contact form, we collect your name, email address, and the message content you provide. This information helps us respond to your inquiries about snail farming techniques, equipment recommendations, or our educational programs.

Newsletter Subscriptions: If you sign up for our newsletter, we collect your email address and any preferences you indicate about the types of content you’d like to receive. Our newsletter covers topics such as seasonal snail farming tips, local market updates, and new educational resources.

Comment Interactions: When you leave comments on our blog posts or educational articles, we collect your name and email address (which we don’t display publicly) along with your comment content. This helps us build a community of practice around snail farming in Nigeria.

Educational Program Registrations: For our training programs and workshops, we may collect additional information such as your location, experience level with snail farming, and specific areas of interest. This helps us tailor our educational content to meet your needs.

Automatically Collected Information

Like most websites, we automatically collect certain technical information when you visit our site. This information helps us understand how our website performs and how we can improve your experience.

Website Analytics: We use Google Analytics to understand how visitors interact with our website. This service collects information about your visit, including the pages you view, how long you spend on each page, the website that referred you to us, and your general geographic location (typically city or region level).

Device and Browser Information: We collect information about the device and browser you use to access our website, including your device type, operating system, browser version, and screen resolution. This information helps us ensure our website works properly across different devices and browsers.

IP Addresses and Location Data: We collect your IP address, which provides us with general geographic information about where our visitors are located. We use this information to understand our audience and to comply with legal requirements in different jurisdictions.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and to support our advertising and analytics efforts. The European Union’s ePrivacy Directive and similar regulations in other jurisdictions require us to obtain your consent before using non-essential cookies.

How We Use Your Information

We use the information we collect for several specific purposes, each of which serves both your interests and our legitimate business needs.

Responding to Your Inquiries: When you contact us through our website, we use your contact information to respond to your questions about snail farming techniques, equipment, or our educational programs. We may also follow up with additional resources that might be helpful to you.

Delivering Educational Content: We use your email address to send you our newsletter, which includes seasonal snail farming advice, market updates, and information about new educational resources. You can unsubscribe from these communications at any time.

Improving Our Website and Services: We analyze website usage data to understand which content is most valuable to our visitors and which areas of our website might need improvement. This helps us continue to provide high-quality educational resources.

Personalizing Your Experience: We may use information about your interests and engagement with our content to suggest relevant articles, resources, or educational programs that might interest you.

Advertising and Marketing: We participate in Google AdSense and other advertising programs that help support our educational mission. These programs may use cookies and similar technologies to show you relevant advertisements based on your interests and browsing behavior.

Under the General Data Protection Regulation (GDPR), we must have a lawful basis for processing your personal information. We rely on several different legal bases depending on the specific type of processing involved.

Consent: For non-essential cookies, email marketing, and certain types of data processing, we rely on your explicit consent. You can withdraw this consent at any time by contacting us or using the unsubscribe mechanisms we provide.

Legitimate Interests: We process some information based on our legitimate business interests, such as improving our website, understanding our audience, and providing customer support. We’ve carefully balanced these interests against your privacy rights.

Contractual Necessity: When you register for our educational programs or request specific services, we process your information as necessary to fulfill our commitments to you.

Cookies and Tracking Technologies

Understanding how we use cookies and similar technologies is crucial to understanding how we protect your privacy while providing you with a high-quality online experience.

Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies while using our website.

Performance and Analytics Cookies: We use Google Analytics and similar services to understand how visitors interact with our website. These cookies help us identify popular content, understand user behavior patterns, and improve our website’s performance.

The Information Commissioner’s Office in the UK provides detailed guidance on how analytics cookies relate to GDPR requirements.

Functionality Cookies: These cookies remember your preferences and choices, such as your language preference or the region you’re in. They help us provide you with a more personalized experience.

Advertising Cookies: We participate in Google AdSense and similar advertising programs. These cookies help deliver relevant advertisements to you based on your interests and browsing behavior. The European Court of Justice ruling in the Planet49 case established that pre-checked consent boxes for advertising cookies are not sufficient under GDPR.

We provide you with clear choices about cookies through our cookie consent banner, which appears when you first visit our website. You can also manage your cookie preferences through your browser settings, though this may affect the functionality of our website.

Google provides tools for managing your advertising preferences across all Google services, including AdSense. You can access these tools through your Google account settings or through the Google Ads Settings page.

Third-Party Services and Data Sharing

We work with several trusted third-party services to provide you with the best possible experience on our website. We want to be completely transparent about these relationships and how they affect your privacy.

Google Services: We use several Google services, including Google Analytics for website analytics and Google AdSense for advertising. Google’s privacy policy governs how Google processes your information through these services. Google has made significant investments in privacy-preserving technologies and provides detailed information about their data practices.

Email Service Providers: We use professional email service providers to manage our newsletter subscriptions and send you educational content. These providers are bound by strict data processing agreements and can only use your information for the specific purposes we’ve authorized.

Form Processing Services: We use secure form processing services to handle contact form submissions and other interactions with our website. These services are designed to protect your information and comply with applicable privacy laws.

Payment Processors: If you purchase educational materials or register for paid programs, we use secure payment processors to handle your financial information. We never store your payment card details on our servers.

We do not sell, rent, or lease your personal information to third parties for their marketing purposes. We only share your information with service providers who need it to provide services to you or to us, and only under strict contractual obligations to protect your privacy.

International Data Transfers

As a Nigerian company that serves users around the world, we may transfer your personal information across international borders. We take several steps to ensure that your information receives adequate protection regardless of where it’s processed.

Adequacy Decisions: When possible, we transfer data to countries that have been recognized by the European Commission as providing adequate protection for personal data.

Standard Contractual Clauses: For transfers to countries without adequacy decisions, we use Standard Contractual Clauses approved by the European Commission to ensure your data receives appropriate protection.

Additional Safeguards: We implement additional technical and organizational measures to protect your data during international transfers, including encryption, access controls, and regular security audits.

Your Privacy Rights

Depending on your location and the applicable privacy laws, you may have several rights regarding your personal information.

Rights Under GDPR (European Union and UK)

If you’re located in the European Union or the United Kingdom, you have several specific rights under the GDPR:

Right of Access: You can request a copy of the personal information we hold about you, along with information about how we process it.

Right of Rectification: You can ask us to correct any inaccurate or incomplete personal information we hold about you.

Right of Erasure: In certain circumstances, you can request that we delete your personal information.

Right to Restrict Processing: You can ask us to limit how we use your personal information in certain situations.

Right to Data Portability: You can request that we provide your personal information in a structured, commonly used format so you can transfer it to another service provider.

Right to Object: You can object to our processing of your personal information in certain circumstances, particularly for direct marketing purposes.

Rights Under CCPA (California)

If you’re a California resident, you have specific rights under the California Consumer Privacy Act:

Right to Know: You can request information about the categories and specific pieces of personal information we collect, the purposes for which we use it, and the categories of third parties with whom we share it.

Right to Delete: You can request that we delete your personal information, subject to certain exceptions.

Right to Opt-Out: You can opt out of the sale of your personal information. However, we want to be clear that we do not sell personal information as that term is traditionally understood.

Right to Non-Discrimination: We cannot discriminate against you for exercising your privacy rights.

How to Exercise Your Rights

To exercise any of these rights, you can contact us using the information provided at the end of this policy. We’ll respond to your request within the timeframes required by applicable law, typically within 30 days for GDPR requests and 45 days for CCPA requests.

We may need to verify your identity before processing your request to ensure we’re protecting your information appropriately. We’ll ask for only the minimum information necessary to verify your identity.

Data Security

Protecting your personal information is one of our highest priorities. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards: We use industry-standard encryption to protect your data both in transit and at rest. Our website uses HTTPS encryption for all communications, and we regularly update our security protocols to address emerging threats.

Administrative Safeguards: We limit access to your personal information to employees and service providers who need it to perform their job functions. All personnel with access to personal information receive regular privacy and security training.

Physical Safeguards: We maintain appropriate physical security measures to protect the servers and systems that store your personal information.

Regular Security Assessments: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.

Despite our security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to improve our security practices and respond quickly to any security incidents.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it and to comply with our legal obligations.

Contact Form Submissions: We typically retain contact form submissions for two years to ensure we can provide ongoing support and to improve our services.

Newsletter Subscriptions: We retain your email address and subscription preferences until you unsubscribe from our newsletter.

Website Analytics: We retain analytics data for up to 26 months, after which it’s automatically deleted or anonymized.

Legal Requirements: We may retain certain information for longer periods if required by law or to protect our legal rights.

When we no longer need your personal information, we securely delete or anonymize it in accordance with our data retention policies.

Children’s Privacy

Our website and services are not directed to children under the age of 13 (or 16 in the European Union). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child under the applicable age, we will take immediate steps to delete that information.

If you’re a parent or guardian and you believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we’ll update the “last updated” date at the top of this policy.

Significant Changes: If we make significant changes that materially affect how we collect, use, or share your personal information, we’ll provide you with additional notice through our website or by email.

Regular Review: We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Previous Versions: If you’d like to see previous versions of this privacy policy, please contact us and we’ll provide them to you.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, we encourage you to contact us. We’re committed to addressing your concerns promptly and transparently.

Email: info@zendric.com.ng Phone: +234 906 654 1562 Mail: Zendric Snailery, Odeda Farm Institute, Eweje Village, Odeda LGA, Ogun State, Nigeria

When you contact us with privacy-related questions, we’ll do our best to respond within one business day. For formal privacy rights requests, we’ll respond within the timeframes required by applicable law.

Conclusion

Your privacy is fundamental to the trust you place in us when you visit our website and engage with our educational content. We’re committed to protecting your personal information and being transparent about our practices.

This privacy policy represents our commitment to your privacy, but it’s also a living document that will evolve as our practices and the regulatory landscape change. We encourage you to bookmark this page and check back periodically for updates.

Thank you for being part of the Zendric Snailery community. Together, we’re building a more sustainable and profitable future for snail farming in Nigeria and beyond.

References and Further Reading: