California Consumer Privacy Act (CCPA) Policy

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Zendric Snailery (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This California Consumer Privacy Act (CCPA) Policy outlines your rights under the California Consumer Privacy Act of 2018 (CCPA) and how we collect, use, and protect your information when you visit https://zendric.com.ng (the “Website”).

By using our Website, you consent to the practices described in this Policy. If you are a California resident, you have specific rights regarding your personal information, which we outline below.

1. What is CCPA?

The California Consumer Privacy Act (CCPA) grants California residents new rights regarding their personal information and imposes restrictions on businesses that collect and use personal data. This law applies to companies that:

  • Have annual revenues exceeding $25 million,
  • Buy, receive, or sell personal data of 50,000 or more consumers, households, or devices,
  • Derive 50% or more of their annual revenue from selling consumers’ personal information.

For more details, visit the California Attorney General’s CCPA page.

2. What Personal Information Do We Collect?

We collect the following categories of personal information from users of our Website:

a) Identifiers

  • Name
  • Email address
  • Phone number
  • IP address

b) Commercial Information

  • Purchase history of solar products and services
  • Payment details (processed securely via third-party payment processors)

c) Internet or Other Electronic Activity

  • Browsing history on our Website
  • Interaction with advertisements (Google Ads, Facebook Ads, etc.)
  • Cookies and tracking technologies (Google Analytics, AdSense, etc.)

d) Geolocation Data

  • Approximate location based on IP address

e) Professional or Employment-Related Information

  • Business inquiries from commercial clients

We do not collect sensitive personal information such as Social Security numbers or biometric data.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide services (e.g., processing orders, customer support)
  • Marketing and Advertising (Google Ads, Facebook Ads, etc.)
  • Website Analytics (Google Analytics, Hotjar, etc.)
  • Fraud Prevention & Security (to protect against unauthorized transactions)
  • Legal Compliance (to comply with legal obligations and enforce our policies)

For details on Google’s data collection policies, visit Google Privacy & Terms.

4. Your CCPA Rights

As a California resident, you have the following rights under CCPA:

a) Right to Know

You can request details about:

  • The categories of personal data we collect
  • The sources from which we collect data
  • The purpose of collecting your data
  • The categories of third parties with whom we share data

b) Right to Delete

You may request that we delete any personal data we have collected from you, subject to exceptions such as legal compliance obligations.

c) Right to Opt-Out of Data Sale

We do not sell personal data. However, if we engage in targeted advertising that may be considered a “sale” under CCPA, you can opt out by visiting our Do Not Sell My Personal Information page.

d) Right to Non-Discrimination

We will never deny services, charge different prices, or provide different service levels based on a user exercising their CCPA rights.

For more information, visit the California Legislative Information CCPA page.

5. How to Exercise Your Rights

To request access, deletion, or opt-out, contact us using the following methods:

  • Email: privacy@zendric.com.ng
  • Phone: +234 (906) 654-1562
  • Mail: Zendric Snailery, 12 Mac Donald Rd, Ikoyi, Lagos 106104, Nigeria

We will respond within 45 days as required by CCPA.

6. Third-Party Services & Advertising Partners

We use third-party services for analytics, advertising, and customer support. These include:

These partners may collect data using cookies and tracking technologies.

7. Children’s Privacy

Our Website is not intended for children under 16. We do not knowingly collect data from children. If you believe a minor has provided us personal information, please contact us to delete it.

For children’s privacy laws, visit the Federal Trade Commission COPPA page.

8. Cookies & Tracking Technologies

We use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Personalize ads

To opt-out of cookies, adjust your browser settings or visit Google’s Ads Settings.

9. Data Security Measures

We implement security practices to protect your data, including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits

However, no website is 100% secure, and we encourage users to take precautions.

10. Changes to this Policy

We may update this policy periodically. The latest version will always be available on our Website. Significant changes will be communicated via email or a Website notice.

11. Contact Information

If you have any questions about this policy, reach out to us:

  • Email: privacy@zendric.com.ng
  • Phone: +234 (906) 654-1562
  • Mail: Zendric Snailery, 12 Mac Donald Rd, Ikoyi, Lagos 106104, Nigeria

Effective Date: March 2025
Last Updated: March 2025

For more details, visit the California Consumer Privacy Act official page.